Refund policy

Last updated: 24.11.2025

Thank you for shopping with Dizzy Records.
All of our products are digital downloads, delivered electronically after purchase.

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1. No Refunds for Digital Products

Because our products are non‑tangible, irrevocable digital goods, we cannot offer refunds once a file has been downloaded or accessed.
By purchasing from our store, you acknowledge this policy and agree that all sales are final.

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2. Exceptions — Defective or Missing Files

If a file is corrupted, missing, or not accessible, please contact us within 7 days of purchase at dizzylofibusiness@gmail.com.
We will promptly provide a replacement download link or otherwise resolve the issue.

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3. Duplicate Purchases

If you accidentally purchase the same product more than once, please provide proof of duplicate charges.
We’ll verify and issue a refund for the duplicate order.

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4. Contact

For any questions or concerns regarding your purchase, contact us at:
Dizzy Records
Email: dizzylofibusiness@gmail.com
Address: Westkotter Straße 75, 42277 Wuppertal, Germany